Refund policy

Last updated: 2025-09-03

Welcome to our online store – www.minimoo.lt

We value our customers and strive to ensure the best shopping experience. Therefore, we accept returns; however, please note the following conditions, which comply with EU requirements:

Return Conditions

  • Timeframe: Returns must be made within 14 days from the order date.

  • Item condition: Returned items must be unused, undamaged, and include all original tags and packaging.

Return Process

  • Customers can return items directly to us. Return shipping costs are covered by the buyer, unless the item is defective or does not match the description.

  • If the returned items meet the conditions stated above, we will confirm the return, and the refund will be issued to your bank account within 14 days from the return confirmation.

Contact

If you have any questions regarding the return process, please contact us at: info@minimoo.lt